The purchased tickets "disappeared"! Sun: Chelsea ticketing system malfunctions, fans are dissatisfied
According to the Sun, Chelsea's new electronic ticketing system launched at Stamford Bridge Stadium this season continues to have problems, causing dissatisfaction among thousands of fans.
said that some fans reported that the tickets they purchased for the game against Brighton next weekend were initially displayed on the official app, but then disappeared for no reason.
This is not the first time that the system has problems. In the first home game against Crystal Palace this season, the failure of the App's ticketing system caused a long queue outside the court, and many fans missed the kickoff. According to the requirements of the Premier League, all clubs will force electronic tickets to use from next season. Most teams such as Chelsea have implemented this season in advance, aiming to reduce queues, eliminate scalpers and facilitate ticket resale.
Chelsea Club admitted that there was a "glitch" in an interview with The Sun, and the club said: "We have realized thisglitch and are working on solving it. Fans have been told that tickets will reappear on their app on Monday, and the QR code will be activated on Thursday."
However, as the club has closed most of the phone ticket offices and encouraged all matters to be processed online, many fans are unable to get explanations over the phone or in person, which has exacerbated their anger and anxiety.
source:7m cn livescore vn